Terms and Conditions

The following terms and conditions apply to your use of the JanodStore site. Your use of the web site indicates your acceptance of these terms and conditions:

 

1. Order Placement / Pricing

  • Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. JanodStore reserves the right at any time after receipt of your order to accept or decline your order for any reason.
  • Website pricing is in Australian dollars and inclusive of GST. Please note that pricing and stock availability are subject to change without prior notice.
  • In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, JanodStore shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
  • Goods remain the property of JanodStore until full payment has been received.
  • JanodStore reserves the rights to adjust product pricing on our website at any time.

 

2. Delivery

  • We will deliver to anywhere within Australia only.
  • We aim to dispatch your order within 1-2 working days of receipt, providing that goods are in stock. During busy periods lead times for dispatch may be longer.
  • Delivery costs within Australia will be a flat rate of $9.95 for Standard Delivery or $13.95 for Express Delivery. Free Standard Delivery is offered for orders with goods valued over $150.
  • JanodStore will contact you by email to let you know when an order has been dispatched and provide an estimated delivery date. Any date quoted for delivery is an estimate only.
  • Goods will be sent via Australia Post registered delivery and will require a signature upon receipt of goods.
  • Customers are responsible to have someone at the delivery address to sign for and accept the delivery. If a delivery cannot be made, a card will be left and you can pick up the item at a time that suits you.

 

3. Returns / Refunds / Cancellations

  • Any incorrect, missing or damaged items received must be reported to JanodStore within 7 days of receipt of goods by email or phone. We will require photos of any damaged goods to be sent by email to us for assessment and our records.
  • There will be no credit given on order price difference, due to any price changes.
  • If item(s) received is not what you ordered, please do not open the sealed packaging. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
  • JanodStore owns the title of any extra goods shipped with your order that have been dispatched in error.
  • Once an order has been processed for picking, modification or cancellation of orders by the customer will not be possible.
  • Faulty goods claims must be emailed to us and be accompanied by images and batch numbers if applicable for processing to occur. Details regarding the sale and return of the product and how it was damaged/faulty must also be included.
  • We endeavour to resolve all claims effectively and efficiently but any refunds or replacements are at our absolute discretion.

 

4. Payment

  • Payments for orders must be cleared before dispatch occurs.
  • Payments can be made by:-
  • a) Credit Card (Visa or Mastercard)

 

5. Liability

  • JanodStore shall not be liable to the Customer, or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the Products, other than expressly imposed by statute in terms of which it is not possible to limit or exclude liability.

 

6. Disclaimer

  • Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
  • Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
  • Images and dimensions displayed on this web site should be regarded as illustrative and for informational purpose only. The actual products may vary slightly to the images and dimensions stated.
  • JanodStore may change the content of its terms and conditions at any time without prior notice.

 

7. Obligations of the Customer

  • As a Customer of JanodStore, you must provide current, complete, and accurate information about yourself at all times.

 

8. Severability

  • In the event that any part of these terms and conditions shall be deemed invalid, unlawful or un-enforceable to any extent, such terms or conditions shall be severed from the remaining terms and conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.

 

9. Governing Law

  • JanodStore and the Customer agree that the terms and conditions of sale shall be governed by the laws of the State of South Australia.

 

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